Cancellation & Refund Policy

Cancellation Policy:

That’s Not, LLC dba Ladder Web Solutions follows different cancellation policies for its local search optimization, website development and other services. Kindly refer to respective service agreements for more details on cancellation policy.

All cancellation requests must be submitted to accounts and billing department of That’s Not, LLC dba Ladder Web Solutions. You may submit your cancellation requests by email, fax and/or direct mail or phone. Your request will not be considered valid unless and until you receive confirmation from our accounts or billing department. The confirmation email or number given by accounts department of That’s Not, LLC dba Ladder Web Solutions will act as a proof of the cancellation of service.

Refund Policy:

That’s Not, LLC dba Ladder Web Solutions follows different refund policy for its different services. Kindly refer to individual service agreements for more details on refund policy.

That’s Not, LLC dba Ladder Web Solutions does not guarantee any refunds for the cancellation of its service. That’s Not, LLC dba Ladder Web Solutions will act on the agreement signed upon by the client and That’s Not, LLC dba Ladder Web Solutions. That’s Not, LLC dba Ladder Web Solutions does not offer any refund for the transaction charges, for any funds spent on search engines, for the services already delivered or any other miscellaneous charges which are non recoverable for That’s Not, LLC dba Ladder Web Solutions and refunding them causes any loss to That’s Not, LLC dba Ladder Web Solutions.

Modification:

That’s Not, LLC dba Ladder Web Solutions reserves the right to modify any provisions of the cancellation or refund policy without any notice.

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